Terms

Terms and Conditions

  1. By placing an order with The Grainstore Brewery you are confirming that you are 18 or older. It is illegal for us to sell alcohol to anyone under the age of 18.
  2. When you give Grainstore Brewery your credit or debit card details you are confirming that you are either the cardholder, or that you have permission from the card holder to use the card for the purpose of ordering wine.
  3. We reserve the right to cancel any orders we cannot fulfil for any reason. If your order is cancelled we will contact you to explain why and refund any money you have paid us for that order.
  4. If your order goes missing, or is damaged, between dispatch and delivery, we will send you a replacement order as soon as we can. If we are unable to dispatch replacement goods within 7 days we will offer you a full refund. For these purposes, delivery takes place when products are left at your delivery address or with someone else in accordance with your instructions.
  5. For your own safety we reserve the right to contact your card issuer for the purposes of carrying out security checks.
  6. We take your privacy very seriously and will only pass your details on to 3rd parties when necessary to fulfil your order i.e. warehouse operators, carriers etc.
  7. Any promotions, discounts or vouchers are single use only (unless otherwise stated) and not to be used in conjunction with any other promotion, discount or voucher (unless otherwise stated).
  8. Products offered by us are displayed on our website in ‘real time’. This is to say that any product may be withdrawn from offer without notice.
  9. When placing an order with the Grainstore Brewery we will place you on the Grainstore Brewery Newsletter list so you can be notified of other great savings, offers and news. You can opt out at any time by emailing us or clicking the unsubscribe link in the email.